CEO Dara Khosrowshahi released a statement today indicating that Uber concealed a massive security breach in 2016. Among other things, this breach led to the names and license numbers of over 600,000 drivers being downloaded by the hackers. The concealed […]
The New Uber Cultural Norms and What They Mean for Drivers
Uber CEO Dara Khosrowshahi announced eight new “cultural norms” for the company on Tuesday. The list was created with input from over 1,200 submissions from Uber employees. After these submissions came a list of norms which Uber personnel voted on—over […]
Uber London Contract Extended in Brighton
Transport for London banned Uber in September. The Uber London ban prompted new Uber CEO Dara Khosrowshahi to begin negotiations in the United Kingdom to try to be able to keep the market. However, last week, Brighton, a seaside resort […]
What Uber Visa Means for Drivers
There may be a lot of things that come to mind when you think of what your passengers do during an Uber trip. Is applying for a credit card one of them? It is now. Last week, Uber announced the […]
How Cleaning Up After Drunk Passengers Makes You Money
Picture this. You’re working your favorite rideshare platform late at night. You pull up to a pickup location that happens to be near a bar, and no one is there. When the customer finally arrives, they’re visibly drunk. You brace […]
Changes to Uber Mean Dollars for Drivers
Most rideshare drivers know that accepting rides a long way away from them is a bad idea. Why? If Uber only pays you so much money per ride, it’s more lucrative for you to take rides that are close. Uber, […]
20 Things Rideshare Drivers Need in Their Cars
Rideshare might be more flexible than retail or food service, but it’s still a customer service industry. You know your ratings matter, and you know your efficiency and customer service directly play into those ratings. But let’s face it. Uber […]
Earn More With These Uber Passenger App Hacks
Here at the Courier Hacker, we talk a lot about using rideshare driver platforms to our advantage. However, have you ever thought about using a passenger app to your own benefit? As an Uber driver, there are benefits to logging […]
London Uber Ban Appeal to Be Heard in December
Uber filed an appeal against Transport for London’s ban against the company. Uber had a Friday deadline for filing an appeal, and the company said yesterday that they had filed. The Uber ban is slated for December 11 hearing. Uber ban […]
London isn’t the first Uber ban
New Uber CEO Dara Khosrowshahi is heading to London this week to meet with the transport commissioner. In a tweet sent out right after the ban, Khosrowshahi publicly asked London to work with Uber on rectifying the issues. The Transport […]