Online food delivery has thrived over the past year. Yet, that caused reasons to protest. For example, the restaurants attacked food delivery companies for their high fees. Customers and drivers complained about their tipping policies. Still, that’s the tip of the iceberg. Above all, another issue is the delivery of food without the permission of the customer.
Some people can argue that it is not a big issue if anyone picks up your In-N-Out order for you. However, when that situation became a reality, the burger chain said that illegal delivery would damage the brand’s image. The company claimed that it is hard to maintain quality control over the process in that case.
